Terms & Conditions
Orders placed by 2pm EST will be shipped same day! Next Day, 2nd Day and 3 Day shipping options are available for an additional cost.
New! In-Store Pick Up Option
Save money on shipping and pick up your order at our store! Choose the "In-Store Pick up" Option in your shopping cart when checking out. We will gather your order and send you a confirmation email that your order is ready to pick up, along with our store address.
Free Shipping applies to orders over $99 after discounts or coupons are applied. Free Shipping does not apply to oversize items, these items state within the description that they are not applicable. Orders must be $99 after any discounts or coupons to qualify. Shipping promos are valid for customers in the Continental United States Only.
Smaller items feature a Low Cost Standard Ground Service which ships via USPS First Class Mail up to 13 ounces. Orders weighing 13 ounces or more ship via USPS Priority Mail or UPS Ground. Express Options are available for an additional charge.
Throughout the year we receive thousands of boxes of merchandise from hundreds of different vendors. In an effort to reduce waste, we recycle the majority of these boxes to use for shipping orders from our website.
Most of these boxes have the name of a toy vendor (Playmobil, Lego, Hasbro etc.) printed on them. This brand name may or may not reflect the contents of the box...we use whatever box size best fits your order.
If you are concerned about your children recognizing these toy company names on our boxes, we suggest shipping your order to an alternate location. Shipping to work, a relative, or a neighbor should alleviate any concerns you may have about a child discovering a gift purchase.
Our Gift Wrapping
We offer complimentary gift wrapping on most of the toys on our website. There are some items that, due to their size or shape, we are unable to gift wrap. These items will have a "Sorry, gift wrapping not available" message in their description. While we make every effort to keep our gift wrap choices up-to-date on our site, occassionally we may run out of a specific paper. This simply means that if we are out of the "Blue Birthday" paper that you chose we may substitute a different Birthday wrap. We will always keep the genre of gift wrap selected in mind if we need to make a substitution.
Return Policy and Procedure
Returns are a natural part of the retail process. When necessary, KAC wants to make this procedure as easy to accomplish as possible by following these guidelines:
King Arthur's Court is happy to process a full refund for any kingarthurstoys.com purchase within 30 days of receipt.
Merchandise must be returned in new condition, unopened, in the original packaging.
Return via UPS or an insured carrier to:
King Arthurs Court Toys
3040 Madison Road
Cincinnati, OH 45209
Your refund will be processed upon receiving the item(s). Shipping costs are not refunded unless the item is defective, or there was a problem with the order that was caused by KAC.